Terms and Conditions

1 Your contract with us

When you sign the form over the page (rear of rental agreement that will be presented to you at the branch) you accept the conditions set out in this rental agreement. Please read this agreement carefully. If there is anything you do not understand or do not agree with, please ask any member of staff at the place you rented the vehicle from.


2 Rental period

You will have the vehicle for the rental period shown in the agreement. We may agree to extend this rental period but the rental period may never be more than 30 days. If you do not bring the vehicle back on time you are breaking the conditions of this agreement. We can charge you for every day or part-day you have the vehicle after you should have returned it to us. Until we get the vehicle back we will charge you the daily rate published at the place you have rented the vehicle from.


3 Your responsibilities

a You must look after the vehicle and the keys to the vehicle. You must always lock the vehicle when you are not using it, and use any security device fitted to or supplied with the vehicle. You must always protect the vehicle against bad weather which can cause damage. You must always make sure that you use the correct fuel.


b You are responsible for any damage to the vehicle caused by hitting low-level objects, such as bridges or low branches.


c You must not sell, rent or dispose of the vehicle or any of its parts. You must not give anyone any legal rights over the vehicle.


d You must not let anyone work on the vehicle without our permission. If we do give you permission, we will only give you a refund if you have a receipt for the work.


e You must let us know as soon as you become aware of a fault in the vehicle.


f You must bring the vehicle back to the place we agreed, during the opening hours displayed at that place. One of our staff must see the vehicle to check that it is in good condition. If we have agreed that you may return the vehicle outside business hours, you will remain responsible for the vehicle and its condition until it is reinspected by a member of staff.